Posted by: Alastair Rosie | June 7, 2014

Bottom – up Management.

Coming soon,  Angel of Mercy, Book
One of The Raven Chronicles

…”My staff really are my most prized assets,” she sets two cups on the desk, “and I know that’s a tired old line trotted out to get workers to work harder but I take it seriously. At the end of the day we’re selling clothes not saving lives, people work for money not love but if you show them you’re willing to roll up your sleeves and get to work then you’ll earn their respect. I call it bottom up management. The people at the bottom know how to do the job and if you’re prepared to listen to their views you’ll learn something.”
It flies in the face of conventional management teachings and she concedes that it felt slightly odd when she first started touring the stores and the store managers were also put out.
“I’d get these blank looks when I turned up and asked to be put to work,” she chuckles.
Read more…

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